Visitor Information

COVID-19 Visitor Update

As always, the protection of our patients and staff is our highest priority.

In accordance with Victoria Government (DHHS) guidelines, a maximum of 2 visitors at one time are allowed in a patient's room.

Visiting Hours: 10:00am - 1:30pm and 3:00pm - 8:00pm

There is a rest period between 1:30pm until 3:00pm.

Compassionate circumstances will be considered on request and will require approval of the General Manager.

We currently have several iPads on our wards which are available for video calls. Our Administration staff will be visiting each patient daily to assist with online video calls. Please talk with our Nurse unit managers if you would like to arrange a video call.

We are receiving new information about COVID-19 everyday, which means that our practices may change quickly. If you have any questions about visiting hours, please call our main reception on (03) 8804 4000.

We apologise for the inconvenience and hardship this may cause, but appreciate your understanding of the need to keep patients as safe as possible during these challenging times.

Please contact your loved one by telephone or device, and our friendly staff will support regular digital drop-ins so you can keep in touch.

Reception Hours

8am to 7pm Monday to Friday
9am to 12pm Saturday and Sunday
9am to 12pm on Public Holidays

Consulting Suites

8.30am to 5pm Monday to Friday
Closed on Weekends and Public Holidays


Visitors or patients are not permitted to bring alcohol into the hospital. Alcohol can have significant adverse effects when combined with medications.


A patient’s diet whilst they are in hospital is related to their clinical condition and/or their stage of recovery, it is aimed to aid their path to a full recovery. For this reason any food brought by visitors should only be consumed in consultation with nursing staff.


Ringwood Private Hospital is smoke free.

If you would like further assistance in how to stop smoking contact your GP, treating specialist or call Quit Line on 13 78 48.

Our multi-storey car park provides extended parking facilities close to all hospital services.

There are five-minute drop off parks at the front of the hospital for your convenience.

The nearest train station (Ringwood East) is situated on the Lilydale line at Ringwood East, approximately one kilometre from the hospital.

Reception staff will arrange taxi if required.

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